# Privacy Policy
Last updated: 9/3/2026
## Introduction
This Privacy Policy describes how Business System ("we," "us," or "our"), operated by Systechmatic Inc., collects, uses, and protects information when you use business-system.app (the "Service").
## Information We Collect
We collect the following types of information:
- **Account information**: name, email address, login credentials
- **Contact information**: phone number, mailing address, city, state
- **Business and licensing information**: agent code, licensing status, state licenses, hierarchy and team affiliations, role
- **Policy and client data**: policy numbers, client names, contact details, and related records entered by users for policy tracking and contact management purposes
- **Communications data**: records of SMS messages sent to or received from you through the Service, including message content, delivery status, and timestamps
## How We Use Collected Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Facilitate communication between agents, clients, and team members
- Manage policy tracking, contact management, and related business functions
- Send operational SMS text messages, including reminders about scheduled meetings and events, to agents who have been added to our texting system
- Maintain records of consent and opt-out status for SMS communications
- Improve and secure the Service
## SMS / Text Messaging
If you provide a phone number and are enrolled in our texting system, you may receive SMS text messages related to your role, including reminders about meetings and events.
- Message frequency varies based on scheduled events.
- Message and data rates may apply, based on your mobile carrier plan.
- You may opt out of SMS messages at any time by replying **STOP** to any message, or by contacting an administrator to be removed from the texting list.
- Reply **HELP** to any message for assistance.
- We will not share or sell your mobile information with third parties for promotional or marketing purposes.
## Data Sharing
We do not sell personal information. We may share information with:
- **Service providers** who help us operate the Service, including SMS/messaging providers (e.g., Telnyx), payment processors (e.g., Stripe), and hosting providers, solely to the extent necessary to provide their services to us
- **Managers or authorized team members** within your organization, for legitimate business purposes related to policy tracking, hierarchy management, or team communication
- **Legal authorities**, if required to comply with applicable law
## Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the confidentiality and integrity of the information we collect, including policy-related data, contact information, and SMS communication records.
## Your Rights
You may:
- Access, correct, or request deletion of your personal information
- Opt out of SMS communications at any time (see "SMS / Text Messaging" above)
- Contact us with any questions or requests regarding your data
## Third-Party Services
The Service uses third-party providers to deliver certain functionality, including SMS messaging and payment processing. These providers process data on our behalf and are subject to their own privacy practices and terms.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to users, and the current version will always be available at this page.
## Contact Us
Questions or concerns about this Privacy Policy, including our SMS communications practices, can be directed to admin@business-system.app.